Melbet Privacy Policy

The company collects many types of information about its users to customize the experience on the platform and improve services. Take a look at which data Melbet gathers and why:

• Personal Information. Name, date of birth, phone number, and address for Melbet verification and security;
• Payment Information. Payment details and transaction history for deposits and withdrawals;
• Device and Usage Information. IP address, browser type, and device ID;
• Cookies. Small pieces of data, which help to remember the user’s preferences.

Such information is used for:

• Account registration;
• Verification on the platform;
• Fraud detection and security;
• Customer support and service improvements;
• Offering relevant advertisements;
• Compliance with legal and regulatory obligations.

You can contact Melbet at any time to:

• Find out what personal data is collected, processed, or stored, and where it comes from;
• Confirm whether the personal data held about you is accurate;
• Request corrections to inaccurate or outdated data (subject to identity verification);
• Raise a concern or file a complaint about how your data is used.
  Melbet responds to verified requests within a reasonable timeframe and in accordance with applicable law. Nothing in this policy limits your rights under data protection laws.

Melbet does not require your consent to process personal data in the following cases:

• Processing is required by law, regulation, or an order from a government authority;
• Processing is necessary to fulfill Melbet’s obligations under a contract or a pre-contractual agreement;
• Processing is necessary to protect your vital interests or the vital interests of another person;
• Processing is necessary for legitimate business purposes, such as fraud prevention, ensuring the integrity of services, or enforcing site rules, provided that this does not infringe upon your rights;
• The processing is carried out for statistical or analytical purposes using anonymized data;
• You yourself have made the data publicly available;
• The data must be disclosed in accordance with the requirements of laws or regulations.

Melbet India is an advanced security company that provides safety for users at all times. See the measures below:

• 128-bit Secure Socket Layer (SSL) encryption. This technology ensures that data is securely transmitted between users and the platform and guarantees no unauthorized access;
• Fingerprint login. By choosing this option, you can make sure that no one else accesses the Melbet official app or website except you;
• 2FA access. Adds an extra level of security by requiring verification via a secondary method, for example, a short code sent to a mobile device.

There are certain situations in which Melbet online casino has a full right and obligation to disclose user’s information. See such cases below:

• Legal Obligations. As required by law, court order, or regulatory authority;
• Financial Crimes. If there is reasonable suspicion of money laundering, terrorist funding, or fraudulent transactions;
• Security and Integrity Risks. If disclosure is required to avoid damage, unauthorized access, or the integrity of our platform;
• Breach of Terms. If a user participates in actions that contravene our Terms and Conditions, we will conduct an internal inquiry;
• Regulatory Compliance. As asked by licensed gaming authorities or financial monitoring entities.

Melbet uses your data to promote responsible gaming. This includes monitoring aspects of your gaming behavior, such as the frequency of deposits, session duration, canceled withdrawals, and changes to self-imposed limits.
The site also offers protection tools such as self-assessment tests, limits on deposit amounts and playtime, cooling-off periods, temporary account suspension, and permanent self-exclusion. Your data may be used to ensure compliance with these protective measures if you have activated them or if Melbet has reasonable grounds to act in your best interest.
Players who have self-excluded, activated a cooling-off period, or restricted their participation will not receive marketing or promotional messages. Melbet maintains a registry of restricted players and uses technical security measures to prevent circumvention of these restrictions.

Melbet may also restrict or suspend marketing communications on its own initiative if it identifies:

• Signs of problematic or harmful gambling behaviour;
• The activation of self-imposed limits such as deposit caps, loss limits, or session controls;
• Entry into a cooling-off period or self-exclusion status;
• Behaviour patterns that suggest increased risk.
  This restriction has been implemented as a precautionary measure, even if you haven’t opted out manually. While it is in effect, you will not receive any promotional messages, bonus offers, or special promotions.